Texas Utility Shutoffs Are Rising: What Homeowners Should Know

Texas Utility Shutoffs Are Rising: What Homeowners Should Know

May 5, 2026
by
Shawn Cornett

A new federal report confirms what many Texas homeowners have been feeling on every monthly bill: Texas leads the nation in utility shutoffs as electricity prices keep climbing. With residential rates up roughly 29% since 2021 and the average Texas household paying about $210 a month, the risk of service interruption is no longer a rare event. It is a real and growing concern for families across Houston, DFW, San Antonio, and beyond. The good news: most shutoffs are preventable when homeowners understand their plan, their options, and the assistance programs already available to them.

What the Federal Report Found

According to a May 2026 federal report covered by Texas Public Radio, Texas disconnected residential customers at a higher rate than any other state, driven by a combination of rate increases, hot-summer load, and exposure to variable-rate plans. Statewide residential prices have moved from roughly 11.7 cents per kWh in 2020 to over 15 cents per kWh in early 2026, a jump of about 29%. The ERCOT Long-Term Load Forecast projects peak demand approaching 367,000 MW by 2032, with continued residential price pressure of nearly 29% through 2030.

On the policy side, U.S. Rep. Greg Casar introduced a federal utility affordability bill on May 1, 2026 (covered by the Texas Tribune) aimed at expanding consumer protections and shutoff moratoriums during extreme weather. Existing protections through the Public Utility Commission of Texas (PUCT) already require Retail Electric Providers (REPs) to offer payment plans and notice periods, but enforcement and awareness vary widely.

What This Means for Your Home Energy

If you are a Texas homeowner on a variable-rate plan, the next 90 days are the most volatile window of the year. Variable rates can adjust monthly based on wholesale ERCOT prices, and summer heat events routinely double or triple short-term wholesale costs. A fixed-rate plan locks in a single per-kWh rate for the term of your contract, which is the single biggest defense against the bill spikes that lead to shutoffs.

Your TDU (the wires company that delivers power) also matters. In Houston, CenterPoint distribution charges and summer peak exposure tend to make variable plans riskier than in DFW, where Oncor handles distribution at a slightly different rate structure. Either way, spring is the last comfortable rate-lock window before summer pricing pressure arrives. Solar homeowners benefit further: with a 1:1 solar buyback plan, every kWh you export is credited at the retail rate, lowering net usage and reducing the chance of a balance large enough to trigger a disconnect notice. Home battery owners gain another layer of protection by shifting consumption out of the 2 to 7 PM peak window, when both wholesale prices and grid stress are highest. Rates and plans vary by location and usage, so always review the Electricity Facts Label (EFL) before you sign.

The 4-Step Texas Shutoff Prevention Checklist

If you are worried about your bill or your plan, work through these four steps before the next bill comes due. Together they cover the most common causes of avoidable shutoffs and can usually be completed in under an hour.

  1. Confirm your plan type today. Pull up your latest bill or REP portal and verify whether your plan is fixed-rate, variable-rate, or month-to-month. If your last three bills show rate creep above 10% in 90 days, you are almost certainly on a variable plan.
  2. Lock in a competitive fixed rate before Memorial Day. Use the official Power to Choose tool or compare electricity rates with us directly to find a stable plan that fits your usage profile.
  3. If you are behind, call your REP before the shutoff notice arrives. Texas REPs are required by PUCT to offer payment arrangements and deferred payment plans on request. Asking early almost always preserves service.
  4. Check assistance program eligibility. The LIHEAP program (administered through Texas HHS and 211 Texas) provides one-time bill assistance for qualifying households, and most major REPs participate in disconnect-prevention programs during summer and winter.

For households shopping for a new plan, our no deposit electricity plans can be a practical alternative when cash flow is tight, and our Houston electricity plans page walks through CenterPoint-specific options.

Questions to Ask Your REP or Energy Consultant

Before you renew or switch, get clear answers to these six questions. Any reputable energy consultant should be able to walk through them in a single phone call.

  1. Is my plan fixed-rate or variable, and what is today's effective per-kWh rate at my typical monthly usage?
  2. What is the early termination fee if I switch before my contract ends?
  3. Do you offer a Free Nights or Time-of-Use plan that could lower my summer bill?
  4. What payment arrangements are available if I fall behind, and how do I request one?
  5. Is my household eligible for LIHEAP or any local utility assistance programs?
  6. If I have rooftop solar, what is your current buyback rate and how does the credit appear on my bill?

How Ambit Can Help

We work with Texas homeowners every day to find energy solutions that match how their household actually uses power. Our competitive fixed-rate plans come with no deposit required for qualifying customers, our 1:1 solar buyback plan credits every exported kWh at the full retail rate, and our Free Nights option (no charge from 9 PM to 6 AM) is built for families whose biggest loads (laundry, EV charging, dishwashers) shift naturally to overnight hours. We serve Houston, DFW, San Antonio, Arlington, Plano, Irving, Burleson, Midland, and surrounding markets. If you would like a side-by-side look at your current plan against alternatives, get your free energy quote and one of our energy consultants will walk you through the numbers.

Frequently Asked Questions

Why is Texas leading the nation in utility shutoffs?

Texas residential electricity rates rose roughly 29% from 2021 to 2025, and a large share of customers remain on variable-rate plans that adjust during summer peak demand. Combined with extreme heat events that drive wholesale prices higher, families on variable plans can see bills double in a single month, leading to balances large enough to trigger a disconnect notice.

What can I do to avoid having my electricity shut off in Texas?

Three actions cover the majority of avoidable shutoffs: switch to a fixed-rate plan before summer peak pricing arrives, request a payment arrangement from your REP at the first sign of trouble, and reduce discretionary usage during the 2 to 7 PM peak window. Households with qualifying income should also apply for LIHEAP assistance through 211 Texas.

Is there financial assistance for Texas electricity bills?

Yes. LIHEAP provides one-time bill assistance for households at or below 150% of the federal poverty line, administered through Texas Health and Human Services. Most REPs offer deferred payment plans and percentage-of-income arrangements, and local nonprofits and community action agencies often have emergency utility funds. Call 211 Texas to be routed to programs in your area.

When is the best time to lock in a fixed electricity rate in Texas?

Spring is typically the most competitive window, especially the weeks leading up to Memorial Day. Wholesale prices tend to be lower before summer peak demand arrives, which means REPs price their fixed-rate offers more aggressively. Locking in during this window protects you from the rate volatility that summer load events trigger.

How does a no-deposit electricity plan work in Texas?

No-deposit plans waive the upfront security deposit that REPs typically require for new service. Eligibility is generally based on credit history, prior payment history with utilities, or a soft credit check. For households with limited cash on hand, a qualifying no-deposit plan can be the difference between keeping service active and waiting for a deposit refund cycle.

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