Customer Support
Residential
Monday – Friday: 8:00 a.m. – 6:00 p.m. CT
Saturday: 10:00 a.m. – 5:00 p.m. CT
Toll-free (877) 282-6248
Commercial
Monday – Friday: 8:00 a.m. – 6:00 p.m. CT
Saturday: 10:00 a.m. – 5:00 p.m. CT
Toll-free (877) 455-7575
Texas Emergency or Outage Contact Numbers
Contact your local delivery company to report a service outage.
AEP Central (877) 373-4858
AEP North (877) 373-4858
Centerpoint (800) 332-7143
Oncor Electric Delivery (888) 875-6279
Texas New Mexico Power (888) 866-7456
Online with MyAmbit Account
Pay your bill and so much more. View details of your previous bills, manage your paperless billing, update your profile and more. Plus it works on all mobile devices, e-readers, tablets, computers and web-enabled TVs. Click for more…
Automatic Payments
Never miss a payment with Ambit’s Automatic Payment program. Sign up with your credit card or bank account and your bill will be paid automatically every month. No worries, no late fees. Click for more…
Over the Phone
You can also pay using our 24/7 automated phone system by calling (877) 282-6248, or by speaking to a Customer Care agent between 8:00 a.m. and 6:00 p.m. CT Monday ̶ Friday or 10:00 a.m. and 5:00 p.m. CT Saturdays.
Cash Payments
We accept payments at the following locations. Be sure to have your account number with you when making payments.
ACE Cash Express
10-15 Minutes
Fidelity Express
including those located in Dallas/Fort Worth Fiesta stores
10-15 Minutes
MoneyGram
receive code 4874
2 Hours
Western Union Convenience Pay
requires remittance slip
Same Day
