What is Ambit Energy and How Does it Compare to Other Energy Providers?

If you live in Texas, you can choose your energy provider from many options. Ambit Energy is one of the retail electricity providers serving customers in Texas and some other states. However, you may wonder if Ambit Energy is available in your area and if it provides the best electricity plan for you. In this regard, it's essential to know about Ambit Energy's services and how it compares to other energy providers in Texas.

What Is Ambit Energy?

Ambit Energy, a well-regarded energy provider operating across the United States since its establishment in 2006, offers electricity and natural gas services to both residential and business customers. Ambit Energy is recognized for its energy plans, offering both fixed-rate and variable-rate options to meet customer choices. The company prioritizes competitive rates, clear billing procedures, and inventive programs like the Free Energy Program, enabling customers to receive free energy by referring others. Prioritizing customer satisfaction, Ambit Energy provides a user-friendly account management platform and various communication channels for support. Their primary goal is to deliver reliable and budget-friendly energy solutions and promote customer participation in referral programs to enhance savings and benefits.

Where Is Ambit Energy Located?

Ambit Energy is headquartered in Dallas, Texas, serving as a core of the Company’s operational activities, highlighting the Company’s unwavering dedication to delivering comprehensive energy solutions and services. The pivotal business center located in Dallas serves as the core of Ambit Energy's operational activities, highlighting the company's unwavering dedication to delivering comprehensive energy solutions and services.

While Dallas remains the primary focal point, Ambit Energy has strategically expanded its operations to include multiple states across the United States. This extensive geographical coverage enables the company to provide electricity and natural gas services to a wide array of customer base. Ambit Energy emphasizes not only competitive rates and flexible plans but also maintains a steadfast commitment to ensuring customer satisfaction. The company's reach across diverse regions reflects its proactive approach to meeting the unique energy needs of customers throughout the United States.

Who Owns Ambit Energy?

Ambit Energy was called one of America’s “fastest-growing companies” in 2010. It was bought by Vistra Corp in 2019, which is one of the world’s largest energy companies.  

Vistra Corp is based in Irving, Texas, and owns several power plants in California and other states. It also owns TXU Energy, Luminant, Dynegy, and other subsidiaries.  

What Are Ambit's Service Areas in Texas?

If you are an Ambit customer in Texas or moving to California, New Jersey, Illinois, Maryland, New York or Washington D.C., You may see different ambit energy locations options.

 In Texas there are locations such as:

What Services Does Ambit Energy Offer?

How Does Ambit Energy Compare to Other Energy Companies?

When comparing Ambit Energy to other providers, factors such as rates, customer satisfaction, and plan options play an important role. Ambit Energy rates and plans are designed to be competitive, giving customers options that suit their specific energy needs. Customer reviews often highlight Ambit Energy's responsive and user-friendly online account management platform, adding an extra layer of convenience. Additionally, Ambit Energy's dedication to environmental sustainability by offering green energy options enhances its industry reputation, presenting consumers with a more environmentally conscious selection for their energy provider. Although individual experiences may differ, Ambit Energy's holistic approach positions it positively among energy companies, providing a blend of cost-effectiveness, customer-centric initiatives, and environmental consciousness.

Is Ambit a Good Energy Company?

Ambit has faced numerous lawsuits and investigations regarding its marketing tactics, which allegedly incentivize consultants to exaggerate energy savings.

Although Ambit Energy reviews has an A+ rating with the Better Business Bureau, as of the date of writing in March 2023, it only has 1.23/5 stars based on 98 Ambit Energy reviews. Customers' main complaint was that their electricity bill was unexpectedly high after switching to Ambit.  

According to Consumer Affairs, Ambit Energy has a higher rating of 3.9 out of 5 stars based on 503 reviews. While some customers have reported issues with billing when switching to a new address or paying over the phone, others have had no problems at all.

What Energy Plans Does Ambit Offer?

Ambit customers in different locations can choose from different energy plans. For example, Texas customers can opt for the Summer Break plan, which reduces their energy bill by 50% between June and September.

The Winter Break plan is available between November and February for the Northeast and Midwest customers. This plan provides a discount similar to the one offered in other seasons. As of the date of writing, several plans are available in the 75052 ZIP code of Dallas.

Lone Star Flex: This is a month-to-month variable-rate plan with a base charge of $4.95 and an average rate of 20.3 cents per kilowatt-hour, and no cancellation fee.

Free and Clear Nights 12: This plan has a fixed rate and requires a commitment of 12 months. Your monthly bill will include a base charge of $9.95. The electricity rate is 21.1 cents per kWh during the daytime and 0 cents/kWh from 9 pm to 6 am. You need a smart meter with AMS technology to sign up for this plan.  

Ultimate Perks 24: This plan offers a fixed rate of 16.3 cents per kWh and a base charge of $9.95. You can enjoy this rate for 24 months, but if you cancel the contract before then, you'll be charged an early termination fee of $199. Additionally, you'll receive $50 "reward dollars" each month, which can be used at participating retailers.

Secure Savings 36: This plan offers a fixed rate for three years and is ideal for customers looking to secure their electricity rates. You will be charged an average rate of 14.9 cents per kWh with no base charge on your monthly bill. However, if you cancel early, there will be a $299 cancellation fee.

Is Ambit Energy Cheap?

Evaluating whether Ambit Energy is deemed economical relies on individual preferences and situations. Ambit Energy strives to offer competitive rates and diverse plans, granting customers flexibility. However, the perception of affordability varies based on factors such as location, energy consumption habits, and the selected plan. To make a well-informed decision, customers are encouraged to scrutinize the details of each plan, including rates and fees specified in the Electricity Facts Label (EFL). While Ambit Energy positions itself as a provider with budget-friendly options, comparing its offerings with other local providers is advisable to determine the most suitable choice for one's budget and energy requirements.

What Is the Electricity Facts Label (EFL)?

The Electricity Facts Label (EFL) is a guide that Texas-based retail electricity providers must provide customers before signing up for their companies. You can obtain each plan Ambit Energy offers directly from the company's website. The EFL was created by the Public Utility Commission of Texas and is modeled after the nutritional labels on food products. Customers can easily access and compare the company's policies using a standardized format.

You will find the average price per kilowatt-hour listed at the top, along with transmission and delivery charges. The contract term and any early termination fees will follow.

Electricity is typically measured in kilowatt-hours. When choosing an energy plan, it's important to consider your actual energy usage, usually around 1,000 to 2,000 kWh for a small to mid-sized home. Even if you choose a fixed-rate plan, you may incur unexpected charges if you use less energy than expected in a month. For example, if you only use 500 kWh monthly, you may pay a higher rate per kWh.

How Can I Pay My Ambit Energy Bill?

Ambit Energy provides various payment options in Texas.

  1. MyAmbit: MyAmbit is the online portal of Ambit Energy where you can view and pay bills, update your profile, enroll in paperless billing, and more.
  2. Automatic payments: Ambit Energy offers automatic payment options for monthly bills using a bank account or credit card.
  3. Pay on the phone: Ambit offers an automated phone system that allows you to pay your bill anytime by calling 877-282-6248. If you need assistance from an agent, call the same number between 8:00 a.m. and 6:00 p.m. Central time on weekdays or from 10:00 a.m. to 5:00 p.m. on Saturdays.
  4. Pay in person: If you prefer to pay in person or with cash, you can do so at select locations. Please check the Ambit Energy website for more information.
  5. Pay by mail: You may send a check or money order to Ambit Energy, P.O. Box 660462, Dallas, TX 75266-0462.

Does Ambit Energy Save You Money?

Ambit Energy's budget-friendly plans and referral initiatives have the potential to result in savings for customers. However, individual savings rely on factors such as usage patterns, plan selection, and participation in promotional programs.

save your money

One notable aspect contributing to potential savings is Ambit Energy's innovative referral programs. Through these programs, customers have the opportunity to earn credits and even free energy by successfully referring friends and family. While the potential for savings exists, individual outcomes depend on several factors, including the customer's usage patterns, the specific plan selected, and active participation in promotional programs.

How Does Ambit Energy Calculate Free Energy?

Ambit Energy calculates the amount of free energy you will receive by calculating the power consumption of clients you refer to. The process involves calculating the average cost of energy consumed per day by your referred clients and multiplying it by the number of days in your billing cycle. This credit will then be applied to your monthly bill or given to you as a check, depending on your location and agreement with Ambit Energy.

What Are Ambit Energy’s Texas Featured Plans?

Ambit Energy was founded in Texas and continues to serve Texans in cities like DallasHouston, and Plano. Customers in the Lone Star state can avail themselves of featured plans like the Ultimate Perks plan, the Secure Savings plan, and the Summer Break plan. The plan that makes the most sense for you will depend on the specifics of your situation, so be sure to examine your options carefully before making a decision. 

How Do I Contact Ambit Energy?

Ambit Energy’s website lists support areas for each of the 14 states and Washington, D.C., where it operates. Contact information available includes the following:

Note that all mailed correspondence goes to:
Ambit Energy
P.O. Box 864589
Plano, TX 75086
Ambit Energy maintains an active social media presence on Facebook, Twitter, Instagram, and YouTube. Additionally, registered customers can use the online chat facility from Monday to Sunday, 7 am to 7 pm (C.T.).

Is Ambit Energy Right for You?

Ambit Energy is a retail electricity provider that offers its services to customers all over the United States. When considering if Ambit Energy is the right choice for you, it is important to consider several factors, such as your energy requirements and whether you are a residential or commercial client. It is advisable to carefully evaluate your situation before committing to any specific plan.


In conclusion, Ambit Energy offers many plans that make the most of each customer's preferences and finances to meet their electricity needs. With the availability of both fixed and variable Ambit Energy plans, customers will be able to choose according to their specific usage patterns and budgetary constraints. Ambit Energy stands out as a reliable and cost-effective solution for consumers because of its firm commitment to providing competitive tariffs.

Understanding the best time to sign up for electricity in Texas will become a key issue for those who are exploring the state's energy markets. In Texas, customers are allowed to make informational choices about their energy services and optimize savings by using Ambit Energy's strategic approach to service plans and possible promotional offers. Details of Ambit Energy rates and plans to align choices with individual needs are essential.

 Ambit Energy, through its green energy options, is not only focused on cost-effectiveness but also supports a sustainable future. Choosing Ambit Energy means not just financial savings but also contributing to a more environmentally responsible energy landscape. Make the smart choice for both your wallet and the planet by selecting Ambit Energy as your electricity provider.

Why Ambit
A Million Reasons & Counting
More than one million customers have already chosen Ambit Energy as their electricity provider. Innovative electric plans and award winning customers service are among many things you can expect from Ambit Energy.
Try It. Like it. Or Change It.
Not sure what the best energy plan is for you? Worry not! With Ambit Energy you get to change your plan at any time up to once per year! Just another exclusive perk making Ambit Energy the best energy provider in Texas
We Have Free Energy!
The only thing better than a low electricity bill is NO ELECTRICITY BILL! Refer 15 customers & save up to 100% off your Ambit Energy bill. Try Us. Like Us. Refer Us. Get FREE ENERGY today.
Cancellation Fee Reimbursement
Switch to Ambit Energy and we’ll pay your cancellation fee up to $250! Must choose a featured plan with a 12 month or longer term. Some conditions apply, contact us for details!
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VIPEnergyService.com 2909 E Arkansas Ln, Ste C-112 Arlington, TX 76010