Ambit Energy: Contact Us

Ambit Energy Sales

Our VIP sales and enrollment team of Ambit Energy Independent Consultants is standing by to answer your questions and guide you through the enrollment process quick and painless. Rates, plans, terms, contracts and more, no question is off limits. Give us a call and we’ll go to work for you.


Talk to a trained Ambit Energy consultant now!

Enroll Online

Get started saving today!

Check Rates & Plans

Check out our amazing rates & plans

Request a quote

Submit a request for your personal savings quote.

Ambit Energy Support

If you are looking for Ambit Energy’s 1-800 support number you are in luck. Listed below are all the contact numbers needed to reach Ambit Energy customer support toll free. Find the correct department and give their award winning support a call today!


Monday – Friday: 8:00 a.m. – 6:00 p.m. CT
Saturday: 10:00 a.m. – 5:00 p.m. CT
Toll-free (877) 282-6248


Monday – Friday: 8:00 a.m. – 6:00 p.m. CT
Saturday: 10:00 a.m. – 5:00 p.m. CT
Toll-free (877) 455-7575

Texas Emergency or Outage Contact Numbers

Contact your local delivery company to report a service outage.

AEP Central (877) 373-4858

AEP North (877) 373-4858

Centerpoint (800) 332-7143

Oncor Electric Delivery (888) 875-6279

Texas New Mexico Power (888) 866-7456

Online with MyAmbit Account

Pay your bill and so much more. View details of your previous bills, manage your paperless billing, update your profile and more. Plus it works on all mobile devices, e-readers, tablets, computers and web-enabled TVs. Click for more...

Automatic Payments

Never miss a payment with Ambit’s Automatic Payment program. Sign up with your credit card or bank account and your bill will be paid automatically every month. No worries, no late fees. Click for more...

Over the Phone

You can also pay using our 24/7 automated phone system by calling (877) 282-6248, or by speaking to a Customer Care agent between 8:00 a.m. and 6:00 p.m. CT Monday ̶ Friday or 10:00 a.m. and 5:00 p.m. CT Saturdays.

Cash Payments

We accept payments at the following locations. Be sure to have your account number with you when making payments.

ACE Cash Express
10-15 Minutes

Fidelity Express
including those located in Dallas/Fort Worth Fiesta stores
10-15 Minutes

receive code 4874
2 Hours

Western Union Convenience Pay
requires remittance slip
Same Day